Carers NSW provides a list of digital resources for carers and facilitators of carer support groups.
Click on the topics below to learn more.
Digital resources for carers
Be Connected is an Australian Government initiative offering basic learning guides and safety tips for internet usage. Be Connected offers significantly detailed information on all aspects of using the internet from how to use a keyboard or the internet to how to use Facetime, WhatsApp or set up Skype video conferencing.
- Getting to know your device
- Getting started online
- Safety first
- Connecting to others
- All about data
- Wi-Fi and mobile networks
- Online hobbies
- All about apps
- Games centre
- Mobile devices: getting started
- Desktop computers: getting started
How a Chat App Can Help Relieve Loneliness During the COVID-19 Outbreak
Loneliness during the COVID-19 outbreak has become a major concern as more and more people are hunkering down in their homes in isolation. Healthline explore the role chat apps play in breaking down isolation during periods of quarantine.
Quotes from the article include:
- “Connections to communities are going to be essential, I think, so I’m trying to build them up now"
- “I think what I’ve learned from this is that if you seek out genuine human connection, it’s available"
- "Meeting with other people that are quarantined would be so beneficial. These are such strange times, and it’s difficult to process the uncertainty.”
- “At a time when we need human contact and connection the most, we are forced to be behind closed doors with not even a casual conversation with the grocery clerk to remind us where we are and what we are doing. It could be comforting to reach out to someone and say, ‘This is crazy, right? How are you feeling?’”
Video chat is an online face-to-face, visual communication performed with other Internet users by using a webcam and dedicated software. Video chat is also known as video conferencing and video calling.
Click here to read Best 7 Chat Apps for iOS and Android (Techboomer.com)
FaceTime is an application developed by Apple. FaceTime is available on supported iOS mobile devices (iPhone, iPad or iPod touch) and Macintosh computers that run Mac OS X 10.6.6 and later. Both the caller and the receiver must have an Apple device.
Skype is a application that provides video chat and voice calls between computers, tablets, mobile devices, the Xbox One console, and smartwatches over the Internet. Skype also provides instant messaging services.
Click here to watch a tutorial on how to use Skype.
Google Hangouts is a communication software product developed by Google. Google Hangouts allows individuals to have a one-to-one conversation or include group chats with friends for up to 100 people.
Click here to watch a tutorial on Google Hangouts (4:04m)
Zoom has predominately been a business application but has grown in popularity for general use, become the dominant platform for everything from virtual hangouts for friends to business meetings. The advantage of Zoom is that only the organiser of the scheduled meetings will need to create an account, invited guests do not need a Zoom account to join a meeting.
Click here to read How to throw a perfect Zoom party with your friends and family (BusinessInsider.com.au)
Click here to access Zoom Tutorials.
Group Messaging Services
Mobile messaging apps let you send text messages, share photos, videos and even make voice and video calls while avoiding SMS and call charges.
WhatsApp is an app that allows groups chats with families and friend. WhatsApp uses your phone's Internet connection to send messages so you can avoid SMS fees*. WhatsApp is available for Apple, Android and PC/Mac.
Benefits: With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.
Facebook Messenger is a messaging app used for instant messaging, sharing photos, videos, audio recordings and for group chats. The app, which is free to download, can be used to communicate with your friends on Facebook and with your phone contacts.
Click here to watch a Facebook Messenger tutorial.
Working from home for the first time is challenging in even the best circumstances. One of the first obstacles you're likely to run into is how to send and receive files too large to attach to an email. CNET.com have compiled a list of some the easiest file sharing starter services to work with.
Click here to read 5 ways to share files with your team while working from home (www.cnet.com)
Health and Wellbeing
Head to Health
Head to Health can help you find digital mental health services from some of Australia’s most trusted mental health organisations. Provided by the Australian Department of Health, Head to Health brings together apps, online programs, online forums, and phone services, as well as a range of digital information resources.
Mental Health and Wellbeing During the Coronavirus Covid-19 Outbreak
The outbreak of the coronavirus COVID-19 has impacted people in varying ways on an international scale. It is understandable that during times like this, people may be feeling afraid, worried, anxious and overwhelmed by the constantly changing alerts and media coverage regarding the spread of the virus.
Lifeline have compiled some mental health and wellbeing tips and strategies to continue looking after ourselves and each other during these difficult times.
100+ Fun Things to Do at Home Right Now, From Virtual Tours to Animals Cams and More
The idea of not being able to get outside to explore is difficult, but Travel + Leisure have compiled a list virtual travels that is not only fun and exciting, but helping us see and understand places we’ve only dreamed about going. From the comfort of your couch you can explore the depths of Carlsbad Caverns and other national parks before “jetting off” to a virtual tour of the Louvre in Paris.
Free self-isolation education and entertainment resources
Many organizations are making select resources free to access for individuals.
Free educations resources include:
- Audible Stories
- Cambridge University Press
- Internet Archive’s National Emergency Library
Gather my crew
Gather my crew are an Australian charity using technology to activate ‘support crews’ around people doing it tough and community education to change the way people ask for, offer and accept help. The partner with support organisations, schools and community groups to help spread the word.
Accessing mental health services in NSW
Health NSW have released a .pdf document that lists websites will a mixture of self-guided mental health resources and programs as well as one-on-one connection to professionals through webchat, online counselling and phone services.
Digital resources for facilitators
Video conferencing software
Zoom is an online meeting platform (like Skype and Facetime) which enables you to connect with others over the internet. You will be able to use a computer or mobile device to access the meeting. The advantage of Zoom is that only the organiser of the scheduled meetings will need to create an account, invited guests do not need a Zoom account to join a meeting.
Cost: Zoom offers 40min free meetings - click here to see pricing
Zoom provides a comprehensive list of tutorials to help you get starting running Zoom meetings.
- Join a meeting
- Schedule a meeting
- Scheduling a Zoom Webinar
- Breakout rooms
- Sharing your screen
- Recording a session
Click here to access the Zoom Tutorials.
How to use Zoom Conferencing - click here to read
How to use Zoom for Remote and Online learning - click here to watch
How to use Breakout Rooms in Zoom - click here to watch
whatsapp is an app that allows groups chats.
Message your friends and family for free*. WhatsApp uses your phone's Internet connection to send messages so you can avoid SMS fees.
Benefits for groups: With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.
available for Apple, Android and PC/Mac