FAQs

Below are the most frequently asked questions on the Carer Peer Connect program. Please select an area below to explore answers.

How does the Carer Peer Connect program work for existing support groups?

How does together registration work for existing carer support groups?

Carer support groups that are currently meeting may face a range of difficulties in trying to keep their group up and running. The Carer Peer Connect program looks at linking support groups in order to overcome difficulties and sustain carer support groups so they can continue to provide ongoing assistance to the carers.


Existing support groups for carers register with the Carer Peer Connect program for a range of reasons, some groups register with the aim of gaining:

  •  Peer support for carers.
  •  Education and training for support group facilitators to lead groups and for group members on a broad range of  relevant topics.
  •  Guest speakers to address group by request.
  •  Referral where appropriate to other supports.
  •  Financial assistance through applications to assist with some group costs.
  •  Promotion via the Carer Peer Connect program website and support group network.
  •  Networking between carer support groups across NSW.
  •  Capacity building to work with carers & carer support groups through equipping facilitators with relevant skills and knowledge.
  •  Facilitator training, debriefing & networking.
  •  Resources & materials in best practice carer support group provision.
  •  Improved community links through establishing and maintaining referral pathways for carers of people with disability.



Steps for an existing carer support group to become involved in the Carer Peer Connect program:


1) Read material online, talk to members of your group and decide whether registering your carer support group with the Carer Peer Connect program is something that could benefit the group. If you’re not sure, you can call Carers NSW on 02 9280 4744 and speak to someone from the Carer Peer Connect team.

2) Register Online or over the phone or via post The registration form is available here. Your registration form will be reviewed to ensure the Carer Peer Connect program is the right resource for your group. You will be notified of the outcome of your registration.  

3) Receive confirmation details! If your registration is successful you will be contacted with Carer Peer Connect membership details that include an online login and password to the resource section of this website.

 

The Carer Peer Connect program is centrally managed by Carers NSW. If you feel that your registration was not administered well please submit a complaint. You may also like to provide feedback on the ease and support you received in the registration process.

 

How does the Carer Peer Connect program work for new support groups?

Thinking of starting a new carer support group?


Starting up a new support group can be an exciting yet daunting process. Although many carers and staff members from organisations have a passion to have a group set up, it can be very confusing on how to go about it all.

New support groups for carers of people with disability register with the Carer Peer Connect program for a range of reasons, some groups register with the aim of gaining:

  • Peer support for carers.
  • Guidance for their new group.
  • Partnerships between their carer support group and a local Regional Assisting Organisation (RAO).
  • Education and training for support group facilitators to lead groups and for group members on a broad range of relevant topics.
  • Guest speakers to address group by request.
  • Referral where appropriate to other supports.
  • Financial assistance through applications to assist with some group costs.
  • Promotion via the Carer Peer Connect program website and support group network.
  • Networking between carer support groups across NSW.
  • Capacity building to work with carers & carer support groups through equipping facilitators with relevant skills and knowledge.
  • Facilitator training, debriefing & networking.
  • Resources & materials in best practice carer support group provision.
  • Improved community links through establishing and maintaining referral pathways for carers of people with disability.


The Carer Peer Connect program looks at linking new support groups to local organisations in order to provide some financial assistance and support to create a new carer support group so it can provide ongoing, sustainable assistance to carers. These local organisations are called Regional Assisting Organisations (RAOs) which are linked to support groups for carers of people with disability within a geographical region of urban, regional or rural NSW.


An individual can complete and submit a registration form to join the Carer Peer Connect program to access resources for their upcoming support group for carers of people with disability. If you want to set up a carer support group, but your registration is not successful for the Carer Peer Connect program, resources listed under "How do I set up a new carer support group" FAQ may be of help.

 

Steps for a new carer support group to become involved in the Carer Peer Connect program:

 
1)    Read this Carer Peer Connect program material online, investigate to see what other carer support groups may already exist in your local area, explore whether there is a community need for your carer support group, talk to potential members of your group and decide whether the Carer Peer Connect program is something that could benefit you in the set-up of your group. If you’re not sure, you can email [email protected] or call Carers NSW on 02 9280 4744 and speak to someone from the Carer Peer Connect team for suggestions and advice.

2)    Register Online or over the phone or via post The registration form is available here. Some of these questions may be tricky to answer as your group may not be meeting yet, try to answer the best you can based on the expectations of your group. Your registration will be reviewed to ensure the Carer Peer Connect program is the right resource for your group. You will be notified of the outcome of your registration.

3)    Receive confirmation details! If your registration is successful you will be contacted with Carer Peer Connect membership details that includes a login and password for the resource section of this website.



The Carer Peer Connect program is centrally managed by Carers NSW. If you feel that your registration process was not administered well please submit a complaint. You may also like to provide feedback on the ease and support you received in the process.


What is a support group for carers of people with a disability?

What's it all about?

A support group for carers usually consists of a group of people who provide unpaid care to their family members or friends who live with one or more disabilities. Support groups for carers of people living with disability are usually exclusive to carers, so that they can openly discuss their caring situation and have some ‘time out’ from caring.

Support groups for carers can meet in person or electronically (over the phone or via the internet) they can run for young carers and carers from culturally and linguistically diverse backgrounds.

These groups can be more formal being are led by a leader, facilitator, co-facilitator or president with the support of a treasurer, secretary and other positions and they can also be informal with no 'official' roles. 

Can I attend support group facilitator training?

Can I attend support group facilitator training?

As a facilitator of a registered group within the Carer Peer Connect program, you are welcome to participate in a free regional Facilitator Forum. Participation in these forums are opportunities for carer support group facilitators to come Carer Peer Connect and share knowledge of what works best in their groups.

Facilitator Forums are also a great chance for networking, meeting others with a passion for carer peer support and growing your skills in running a carer support group.


Along with the Facilitator Forums there will be opportunities to attend free workshops and other education and training courses related to running a support group for carers of people with disability.


The Carer Peer Connect team welcomes you to request training that you feel you need in order to sustain your support group. Training requests for carer support groups registered with the program can be emailed to [email protected] and by calling 02 9280 4744

How do I set up a new carer support group?

Starting a group

Setting up a support group can be an exciting and scary time, it can feel like there is so much to do and so much to plan for. Support groups for carers (unpaid family members and friends) who care for a loved one are often set up and run by carers. Facilitating a support group for carers can be an incredibly rewarding job, but how do you start?

If you are setting up a new carer support group then register your group with the Carer Peer Connect program for assistance.

Visit Join the Carer Peer Connect program to register your group.

Please visit our Frequently Asked Questions to learn more about registration with the Carer Peer Connect program.

Resources that may assist you in setting up your carer support group

  • Learn more about why a carer support group is worthwhile here.
  • Explore the Carers NSW website for additional material and resources for carer support groups.

 

Can my group apply for a Carers Week grant?

Can my group receive a Carers Week Grant?

The Carers Week Grant Program, funded by NSW Department of Family and Community Services, will provide carer support groups and organisations across New South Wales with funding of up to $250 to organise an event or activity for carers during Carers Week.

Organising an event is a wonderful way to give carers a much-needed break and to honour them in the community. Most events also bring in new members to carer support groups and are a great way to reach out to the hidden carers in your area.


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